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05/14/2012
As temperatures start to warm up, bugs and other pests will attempt to seek shelter in homes and office buildings. Better Business Bureau reports an increase in inquiries for pest control services during the months of May, June and July. So when the pest control job gets too big for a flyswatter, mousetrap or do-it-yourself spray, it could be time to call in a professional.
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05/10/2012
More than 23,000 consumers and businesses participated in “Secure Your ID Day” on April 21 – 1.5 million pounds of documents were shredded at 75 free events around the United States and Canada.
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05/03/2012
In an effort to increase awareness and educate consumers on their rights, Better Business Bureau and Southwest Movers Association have teamed up for National Moving Month. Every year, both BBB and SMA receive complaints from consumers who have fallen prey to dishonest and, often times, unlicensed moving companies. In the past year, BBB has received 176 complaints against movers with most complaints alleging damaged or lost goods and final prices being in excess of original estimates. And in a too-frequent situation, some rogue operators hold consumers’ belongings “hostage” and require a higher fee than was originally quoted.
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05/03/2012
Small businesses and consumers across the country are falling victim to the latest email phishing scam that exploits BBB’s name. The campaign that started yesterday was the second biggest phishing scam in the country.
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04/24/2012
At an average cost of $8,000, funerals are one of the more expensive purchases made by consumers. During this emotionally charged time, when decisions must be made quickly, and often under great emotional stress, it can be easy to spend more than might be necessary. Better Business Bureau is advising consumers to take their time, ask a lot of questions and consider several providers before buying or paying for funeral services.
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04/24/2012
BBB alerts businesses to mailings from Yellow Pages Directories, Carrollton, TX, an independent yellow pages publisher. Complaints allege the mailings are misleading about a "free" listing that can end up costing over $300 semi-annually.
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04/20/2012
Nowadays, it is hard for consumers to go shopping without being bombarded with products advertised as “environmentally safe,” “degradable” and “ozone friendly,” but how does a consumer have confidence in a product or service advertising itself as “green?”
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04/17/2012
In the latest Consumer Sentinel Network report issued by the Federal Trade Commission, Texas ranks fifth in the nation for the most reported cases of identity theft per 100,000 residents. Out of 384 metropolitan areas nationwide, cities in Central, Coastal, Southwest Texas and the Permian Basin were ranked as follows:
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04/10/2012
The FINRA National Financial Capability Study recently looked at the spending and saving habits of Americans and came up with some startling information.
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04/09/2012
As the temperature continues to warm up, homeowners may consider hiring a lawn service to rejuvenate their lawn and take care of routine chores like lawn-mowing, landscaping and trimming. While hiring a lawn service or landscaper can ease the burdens of caring for a yard, Better Business Bureau advises consumers to get clear, written expectations for what services the company will provide for the agreed-upon fees.
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04/05/2012
With the growing popularity of e-books, scammers have found ways to capitalize on this new method of buying books. Some of these scams offer worthless material at a low price while others target authors or authorized publishers by pirating their books.
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04/03/2012
As the temperature slowly starts to climb and the Texas heat looms overhead, Better Business Bureau reminds consumers of the importance of having their air conditioner serviced. Waiting until the temperature has reached the 100-degree mark only to find out the AC is not working properly can lead to much frustration and wasted money.
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03/27/2012
According to the American Camp Association, more than 12,000 day and resident camps exist in the U.S., and more than 11 million children and adults attend camp each year. When it comes time to choose that perfect camp for your child, how do you choose? Better Business Bureau advises taking the time to look beyond brochures and website pictures before making a decision.
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03/27/2012
Consumers researching businesses, products and services may find more than just reliable reviews on the Web; recent research by Cornell University indicates that some feedback is planted.
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03/20/2012
BBB is warning contractors about a phony fax from the U.S. Department of Transportation Procurement Office. BBB is advising businesses to not respond to the fax request for bank account information.
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